Agent Reporting - Overview
There are a number of different tabs to explore when it comes time for reporting in your system, and the "Reporting" tab is no exception. The “Agent Reporting” sub-tab will let you know the stats on your team and users within your system.
Agent Conversions Reporting
Within the Conversions segment of Agent Reporting, you can obtain valuable insights regarding the potential opportunities present in your sales pipelines and their corresponding stages of progress.
SMS Reporting
Within the SMS section, you have access to a detailed overview of text message activities carried out by an agent or CRM user.
Email Reporting
Within the Email section, you can examine the statistics pertaining to email campaigns executed by each individual agent or user.
Agent Leaderboard
The Leaderboard provides a comprehensive overview of the performance of each team member in terms of managing opportunities and securing won deals.
Agent Call Metrics
These metrics serve as a valuable resource for gaining insights into individual and collective performance.
Agent Efficiency
The Efficiency Section provides valuable insights into the results produced by the efforts of each individual agent within your organization.
@ Copyright 2020 - Digital Agency | All rights reserved