Settings

Here, you can find a collection of articles, complete with screenshots and videos, to help you get set up with MIA.

Setting Up Root Domains

In this article, we'll see how to set up a root domain.

Setting Up Sub-Domains

In this article, we'll see how to set up subdomains.

Connecting Facebook & Instagram

Your platform is able to seamlessly integrate with Facebook, helping link your entire marketing and communication efforts in one single place.

Facebook Form Fields Mapping

This article will show you how to map your Facebook form in your CRM via Facebook Form Fields Mapping

How To Use Custom Values

In this article, we’ll show you how you can set up custom values in your platform.

Using Custom Fields

In this article we're going to look at what type of custom fields we have and how we can use them.

TikTok Ads Account Integration

In this article, we will cover how to integrate TikTok Ads into the CRM.

URL Redirects Overview

In this article, we will see how to create URL redirects for old or removed web pages.

Audit Log / Real-Time Event Communication

For sub-account, If you just want to see what happened, what one user or another user did, it will show you that as well. Then you're also going to be able to see the audit logs within each account.

Tags

The tags section of your CRM holds a powerful feature—contact tag management

Custom Values

Custom values make your CRM run on autopilot. When set up correctly, you can eliminate most of the repetitive actions you have to perform when sending emails, building websites/funnels etc.

Add Custom Value

Add your desired custom values and name them according to your specifics of work

User Notifications

Here you can manage your preferences for the notifications that appear on the CRM dashboard.

Conversation AI

Conversation AI serves as a helpful tool within the chat interface by offering potential responses to customer queries.

Settings: Profile

In the profile settings you can upload a new logo or change your existing one. In addition, you have a personal details area for your name, email address, and phone number.

Settings: Company

Adding company details to your platform is super easy, and it’s one of the first things you’ll want to do before starting to use your platform for marketing and automation tasks.

Settings: Team Management

When you first start using your platform, you’ll need to set up accounts for each member of your team, as well as decide which features they have access to.

Settings: Integrations

One of your CRM’s high-powered features is its ability to integrate with many other platforms, such as Google, Facebook, and more.

Settings: Pipelines

In this article, we'll see how to create a new Pipeline and its individual Stages.

Settings: Phone Numbers

Your platform has a robust feature for organizing and configuring the phone numbers you’ll use.

Zoom Integration

In this article we are going to see how to integrate your platform with Zoom for video appointments.

How To Add A Custom Field

Add a Custom Field

What Are Custom Fields?

Custom fields are a means for storing and representing contact data. Custom fields tell the contacts’ full stories, whereas the Default Merge Fields tell the CliffNotes versions and may leave detail to be desired. Let’s use the below image of a contact record to explain.

Setting Up Shopify Integration

The Shopify integration can be used to track sales and create automated responses for orders placed or abandoned carts.

Stripe Integration

To accept payments directly on your CRM, you'll need to have a payment processor. Fortunately, your platform has already integrated Stripe, a leader in online payments.

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